Privacy Policy

Privacy Policy

Handling of personal information

(HEREINAFTER REFERRED TO AS "THE COMPANY"), WHICH OPERATES THIS WEBSITE, RECOGNIZES THE IMPORTANCE OF PERSONAL INFORMATION, COMPLIES WITH LAWS AND REGULATIONS AND INTERNAL REGULATIONS REGARDING PERSONAL INFORMATION, AND PROTECTS CUSTOMERS' PERSONAL INFORMATION BY APPROPRIATELY ACQUIRING, USING AND MANAGING PERSONAL INFORMATION HANDLED BY THE COMPANY IN ALL OF THE COMPANY'S BUSINESS ACTIVITIES.

    • 1. Proper acquisition
      The Company shall acquire personal information by lawful and fair means.
    • 2. Clarification of the purpose of use
      In the acquisition of personal information, the Company shall clarify the purpose of use and, when it is scheduled to provide it to a third party, do so within the appropriate scope after clarifying its purpose, scope, etc.
    • 3. Restrictions on non-purpose use
      The company will limit the use of personal information within the scope of the purpose specified in advance, and will not use personal information beyond the scope of the purpose without the customer's consent.
    • 4. Protection and Management
      The company shall provide strict security measures for the personal information it possesses, as well as a management officer for each department handling personal information, and endeavor to appropriately manage personal information.
  • Matters to be disclosed pursuant to article 24, paragraph 1 of the Act on the Protection of personal information
    • 1. Name of business operator handling personal information
      FUTAEDA CORPORATION
    • 2. Purpose of use of retained personal data
      Our personal data will be used for lodging, general merchandise business (including communication, material delivery, arrangement, billing, etc.) as well as customer satisfaction surveys.
    • 3. Joint use
      We will jointly use as follows only a part of your information
    • A) Items of personal information that you use jointly
      Information required to provide your name, address, gender and lodging, and service in the goods sales business.

      B) partnering, management and supervision with contractors
      We have 2. May entrust all or part of the business to a third party for the purposes of use. In that case, we will make a contract concerning the handling of personal information and manage and supervise the contractor.

      C) Scope of persons used jointly
      HOTELS AND STORES OPERATED BY FUTAEDA CORPORATION AND ITS GROUP COMPANIES AROUND THE WORLD.

      D) Purpose of use of the person used
      We use this service to provide accommodation and other activities (including contact, arrangement, billing, etc.) and customer satisfaction surveys to guests staying at each hotel.

      E) The name of the person responsible for the management of your personal information
      FUTAEDA CORPORATION
  • Procedures to respond to requests for disclosure, etc.
    Notification, disclosure, correction, addition and deletion of the purpose of use from the person or agent concerning the company's retained personal data, suspension of use and erasure (hereinafter referred to as "disclosure"). If you receive a request, we will confirm that you are the person who requested the request, and then respond in a reasonable period and scope. The outline of each procedure is as follows.


    A) notification of the purpose of use
    If you wish to be notified of the purpose of use pertaining to your own personal data, we will notify you in a reasonable period and scope after confirming that you are the person who received the request.

    B) Disclosure
    If you wish to disclose your information about our personal data, we will respond to you in a reasonable period and scope after confirming that you are the person who submitted the request.

    C) Corrections, additions and deletions
    If you wish to correct, add or delete your information regarding our personal data, we confirm that you are the person who submitted the request, and, when there is a content different from the fact, the correction of information in a reasonable period and range, Add or Remove.

    D) Suspension and elimination of use
    If you wish to suspend or erase your information about your personal data, we will suspend or erase it in a reasonable period and scope after confirming that you are the person who submitted the request.

    E) How to request disclosure, etc.
    1. Please inform us of your request for disclosure of your personal information (current address and telephone number) and send it to the reception desk listed here.
    2. The person in charge of the company will mail a disclosure application to the claimant.
    3.PLEASE FILL IN THE DISCLOSURE APPLICATION FORM AND BRING IT DIRECTLY TO FUTAEDA LTD. WITH A COPY OF THE IDENTIFICATION DOCUMENT (DRIVER'S LICENSE OR PASSPORT).
    4. The person in charge will confirm the person in the hotel and receive a copy of the Disclosure application form and certificate (driver's license or passport). 5. After confirming the disclosure of your request, we will reply to you by post in a reasonable period and range.

    Tenyamachi 6-3, Hakata-ku, Fukuoka-shi, Fukuoka 812-0025