FAQ

FAQ
  • Can you bring pets?
    Pets are not allowed in the hotel. (excluding assistance dogs)
  • Is there a smoking area?
    There is no smoking area in the hotel or on its premises.
  • Is there Internet available in the lobby?
    Free Wi-Fi is available.
  • Is there a shuttle bus between Hakata station and the hotel?
    There is no special shuttle bus.
  • Is there a curfew?
    There is no curfew. The entrance is always locked to ensure safety. You will need to bring your own card key when you go out.
  • Is there a convenience store?
    There are three shops within a 2-minute walk. (Seven Eleven, Lawson, FamilyMart)
  • Is there Internet available in the guest rooms?
    Free Wi-Fi is available in the guest rooms.
  • Are pajamas and towels available for purchase?
    Available in the lobby or through the hotel's mail order website.
    Click here for the mail order site.
  • What are the check-in and check-out times?
    Check-in : 3:00 p.m. - 24:00 p.m.
    Check-out time : 11:00
    Luggage can be left at the front desk before check-in and after check-out.
  • Do you take environmentally friendly initiatives?
    The following initiatives are being undertaken

    (I) WE HAVE INSTALLED "F-CON," A RADIANT COOLING/HEATING SYSTEM WITH ENERGY-SAVING EFFECTS, THROUGHOUT THE ENTIRE BUILDING, INCLUDING F-CON PANELS, AND HAVE ADOPTED AN EXTERIOR INSULATION METHOD TO REDUCE HEAT LOSS, THEREBY REALIZING ENERGY-SAVING EFFECTS WITHOUT USING UNNECESSARY ENERGY. F-CON" RECEIVED THE "MINISTER OF THE ENVIRONMENT'S AWARD FOR GLOBAL WARMING PREVENTION ACTIVITIES IN THE TECHNOLOGY DEVELOPMENT AND COMMERCIALIZATION CATEGORY" IN 2014.

    We ask our guests who are staying for consecutive nights to indicate when they leave the hotel whether or not they wish to have the room cleaned during their stay so that we can reduce the environmental impact of the cleaning process.

    (3) Amenities will be provided in the lobby for the number of guests staying at the hotel upon check-in. If you are staying for consecutive nights and need more amenities, please feel free to inquire at the front desk.

    4) ALL ELECTRICITY USED AT THE HOTEL IS DERIVED FROM NATURAL ENERGY. CO2 EMISSIONS EQUIVALENT TO APPROXIMATELY 2,900 CEDAR TREES PER YEAR ARE REDUCED, AND APPROXIMATELY 0.5% OF THE ELECTRICITY BILL IS SET ASIDE AS A FUND TO INCREASE NATURAL ENERGY POWER PLANTS.

    5) As part of an initiative to eliminate food loss, the hotel collects and composts food that would otherwise be thrown away, and uses the compost to grow herbs and vegetables on the rooftop.

    6) To reduce the use of disposable plastic bottles, water in rooms is provided in bottles that can be recycled and used repeatedly.

  • What is the air conditioning in the guest rooms?
    F-CON IS A NEXT-GENERATION AIR CONDITIONING SYSTEM THAT DOES NOT PRODUCE AIRFLOW. IN EUROPE, WINDLESS CENTRAL HEATING IS WIDELY USED FOR HEATING ONLY, BUT OUR HOTEL HAS CENTRAL HEATING THAT CAN ALSO BE USED FOR COOLING.
  • Can I install the same air conditioning system in my home or office as in the guest room?
    INTRODUCTION IS POSSIBLE. FOR MORE INFORMATION, PLEASE VISIT F-CON'S WEBSITE →.https://www.a-hikari.com/